Looking for something? We’re happy to help…
Visas and invitation letters
If you are in need of a visa or LOI, the visa page will satisfy you. If you have a question about your LOI application, contact the operator dealing with your application first. They are the ones able to help you best. If they did not reply within 48 hours, get in touch with Saule: [email protected]
If you are interested in booking a tour, make your way to the tours page. All tours are customisable. Need something more tailored to your needs? Fill out the custom tours form here and we will help you on your way, or mail directly to [email protected] It is mostly Saule who will answer you there (in consultation with Steven and our on-the-ground experts).
Please note: we do not provide services for journalists and film crews. If you are a blogger, instagrammer, youtuber, photographer or journalist and want to get discounts or free tours, we apologize, but we cannot help you.
Have an update for us? Great – thank you so much for helping to improve the guide! You are welcome to post it on the forum, or send it in via e-mail if you do not feel like registering on the forum. The address is [email protected]
Editorial questions & interviews, compliments & criticism
If you have editorial questions, want to write for Caravanistan, want to shower us with compliments or are looking for an interview or expert opinion regarding travel in Central Asia, contact Steven. Especially the compliments he likes! But complaints and criticism are also welcome. His e-mail address is [email protected]
Partnership & advertising
If you are a tourism professional and are interested in promoting your services through Caravanistan, one address: [email protected]
For men from cultures that prefer to speak to another man: this is not possible. Steven will just forward you to Saule, you will have to deal with her.
Regarding questions via e-mail…
Questions regarding visas, tours, car rental, train tickets , …
Will not be answered if you write to Steven. Please write to the tour operator. If you do not get a reply there within 48 hours, please write to Saule. Steven does not know anything about your application, and therefore cannot (and will not) answer your question.
Travel questions – don’t use e-mail!
If you are an independent traveler with a question about travel on the Silk Road, please don’t e-mail me. Thousands of people come to this website every day, confused just like you, their questions unanswered. Maybe Steven can help? Perhaps I can. But don’t contact me via e-mail – it is simply too much workload and I cannot answer all questions this way. That is why I made this website.
Use the forum instead
Post your question on the forum instead (not the personal message system – just post a new topic or add to a previous topic). I answer questions there, other Silk Road travelers add their wisdom, and your question thus becomes a helpful source of information for travelers present and future.
If you feel your question is too personal for a public forum, you can still send it via e-mail. It very likely isn’t that personal though. So please use the forum. If you cannot access the forum, you are also welcome to contact me via e-mail: [email protected]
Thank you for your understanding!!