Uzbek Railways Website Q&A

The Silk Road by train. Experts: Milad, Provodnik
annafromvienna
Posts: 1
Joined: Sun Aug 19, 2018 3:35 am

Re: Possible to buy tickets on Uzbek Railways Website?

Postby annafromvienna » Sun Aug 19, 2018 3:42 am

It also worked for me quite well using Chrome on my Huawei mobile phone during the last 2 weeks. I created an account and the tickets were saved there and it is possible to login and download them at any time.
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Belteral
Posts: 24
Joined: Mon Jun 04, 2018 2:10 pm
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Re: Possible to buy tickets on Uzbek Railways Website?

Postby Belteral » Sun Aug 19, 2018 6:34 pm

Bought three more tickets this morning, worked like a charm.

As mentioned, all the station names are in Cyrillic but can be found by typing their transcription in the Latin alphabet.
Thus Bukhara (Вухара 1) can be found by typing Buhara (without a k)
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bhorn
Posts: 6
Joined: Thu Jul 19, 2018 10:56 pm
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Re: Possible to buy tickets on Uzbek Railways Website?

Postby bhorn » Wed Aug 22, 2018 5:44 pm

Successfully used this to buy a ticket from Tashkent to Bukhara that required collection.

Payment worked fine with my Visa card issued by a UK bank. To collect I just had to go to the station (Tashkent South, near the airport. Took bus 58 from the Grand Mir to the bus station just outside) a bit before my journey and show them a printed copy of my order (the one provided by the site as a PDF) to the ticket desk. Was give a normal ticket after that.
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ceam3000
Posts: 3
Joined: Sun Aug 26, 2018 9:30 am
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Re: Possible to buy tickets on Uzbek Railways Website?

Postby ceam3000 » Wed Aug 29, 2018 5:15 pm

Hello,

I just bought an online ticket from Bukhara to Samarkand, I did the payment successfully, but I didn't receive the ticket and I also can't find it on the website.

Do you know what can i do?
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Milad
Trains expert
Trains expert
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Re: Possible to buy tickets on Uzbek Railways Website?

Postby Milad » Thu Aug 30, 2018 5:06 pm

Write an E-Mail, if you speak Russian, call there. If nothing works, you can contact your bank to do a charge-back.
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87184208
Posts: 1
Joined: Sat Sep 01, 2018 4:47 am

Re: Possible to buy tickets on Uzbek Railways Website?

Postby 87184208 » Sat Sep 01, 2018 4:55 am

Hi Everyone,

My wife was using her Australian passport to purchase the e-ticket, but the website constantly returns 'Your search returned no results. Please proceed to the home page to perform a new search with different criteria'. However, it works if she change the document issuing country to China.

Anyone experiencing this problem?
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Silkysmooth
Posts: 5
Joined: Mon Sep 03, 2018 6:52 pm
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Re: Possible to buy tickets on Uzbek Railways Website?

Postby Silkysmooth » Fri Sep 07, 2018 8:44 am

You can try choosing “Foreign document” instead of “passport”. Maybe that works?

I did that because only that way I could enter the my passport number with letters. I couldn’t enter letters when choosing “passport” as document type. Not sure if it’s related.

Anyway, I was able to book tickets online with UK issued Visa on Chrome on iPhone - Safari didn’t work.

Also, I didn’t get an e-ticket, but only a reference number after paying. I still needed to pick the ticket up at the station.
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Belteral
Posts: 24
Joined: Mon Jun 04, 2018 2:10 pm
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Re: Possible to buy tickets on Uzbek Railways Website?

Postby Belteral » Sat Sep 08, 2018 5:52 pm

I went today to Tashkent station with my printed vouchers (бланк заказа, the document you get after buying online tickets that are not e-tickets).
Not sure how to proceed I went to the booth labeled Electronic tickets (Електрон билеты or something approaching) showed my vouchers to the lady who almost instantly produced real paper tickets. I was in and out in a matter of minutes!
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arr
Posts: 4
Joined: Fri Jul 06, 2018 11:39 am
x 1

Re: Possible to buy tickets on Uzbek Railways Website?

Postby arr » Thu Sep 13, 2018 12:22 pm

Does anyone have trouble receiving the activation email? I've tried 4 mailboxes and none could receive it
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Milad
Trains expert
Trains expert
Posts: 217
Joined: Sat Feb 17, 2018 4:19 pm
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Re: Possible to buy tickets on Uzbek Railways Website?

Postby Milad » Thu Sep 13, 2018 3:14 pm

Yes, I had the same problem a few weeks ago. I finally gave up though, so I can't offer a solution.
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