Report: Posting car parts to Aktau, Kazakhstan via DHL

[bfirsh]

For this page: https://caravanistan.com/shipping-mail/

tl;dr DHL claimed it would take 3-4 days. Took about 12 days, including a public holiday. Customs process relatively easy as long as you press the right buttons.

First, order your package and get the waybill number. Here is the information you need to get it through customs: https://edhl.kz/index.php/en/customs-cl ... ndividuals

You need to email them:
- waybill number (in subject)
- a signed contract
- a declaration with a detail description of what you’re importing. Our package was delayed for an extra day because they wanted to know the make of the car. So, be very detailed to avoid delay!
- photocopies of your passport, entry stamp/visa, and the little piece of paper from the border.

They say you need to print and scan the documents but we added a digital signature with Preview.app on Mac with no problems.

[email protected] on the website was a black hole. None of the phone numbers worked. But, we finally had success by emailing [email protected] who was very helpful (thanks Valaddin!). I’d suggest CCing [email protected], [email protected], and [email protected] for maximum chance of success.

Once documents have been emailed, you need to pay a processing fee. On that website, you can register and pay the fee, using the waybill number as the reference.

[Victoriaspongecake]

My experience of having some bike parts delivered to Kyrgyzstan.

It would have been a LOT easier if the goods had been marked as having a value of less the €200.

I bought the items directly from a UK based bike shop. Customs charge of 1500 KGS.

However, this needs to be paid by a Kyrgyz resident, which I am not. In order for Kyrgyz resident to pay, you need a notary document (many notaries in Osh) and a translated copy of your passport, to give to the notary.

He notary translation + notary was 50 USD. The DHL broker charged 3500 KGS.

Another cyclist from the UK had faced the same issue, so he got me up to speed on all the paperwork required. He had been in Osh trying to figure out what was required, which took some time.

Advice: ask the person sending the package to mark the value of goods as LESS THAN €200 and you will save yourself time and money.

The actual delivery took 5 working days to Bishkek, then two days from Bishkek to Osh.

[The Dane]

Hi , Did you ship to a hotel or private person?