Problems on how to pay the toll road and consequences

[Solenn_wanders]

Dear all,

Any news about how to pay for tolls in Kazakhstan? Also I want to check if I have fines at the same time. Do you know if it is possible to check and pay in Almaty in a proper office or something?

Thank you !

[Patato]

Hello,

So we were able to pay the toll road but there were a few steps:
1. Get a Kazakh phone number. We got it from the provider Beeline. So went to a shop and let them set up on my phone.
2. Make a wooppay account (you can download an app) and register with your kazakh phone number. I can not speak Russian or Kazakh so I translated every screenshot on the app. Maybe it's easier to do it on the computer.
3. Go to a kazakh post office Kazpost and ask the person at the counter to fill up your wooppay account. (We put 3000 tenge which should be enough for us).
This step because wooppay does not take foreign cards.
4. Go to kaztoll.kz and enter your car number plate. There you can check your balance and pay the debts you have with your wooppay account. They say they also accept card payments but if I got it correctly only cards of Kazakhstan and the neighbouring countries.

So we are diving on the toll roads and check if we have debts (it's small amounts) and pay it. This is the way we found.

I hope this helps and I wish you a nice journey, wherever you are going.

[I35TX]

Drove the toll road over the entire length this winter, and this was our experience. Overall definitely worth it over other roads (and in many areas it's the ONLY viable road), so don't hesitate to take it just because of payment uncertainty.

Overall, we used the Qiwi option since it seemed the best integrated with the https://kaztoll.kz/ system. We then created an e-wallet in Qiwi and used that system to pay off the balance. However we cheated a bit, because we met a friend along the way, who used their KZ Credit Card to pay (foreign cards don't work), but it technically is possible to pay if you think ahead while still in Kazakhstan:

1. Go to Kaztoll and write your license plate in the "Введите ГРНЗ" field
2. Click проверить баланс to see sum owed, click пополнить баланс to load money to your license plate, and click Qiwi since it seemed very integrated to Kaztoll
3. Enter the car license plate on the top section once in Qiwi, and enter your local Kazakh sim card number on the bottom. It'll then make you create an account so that you can transfer the money (your KZ number is your username and you can pick your password)
4. It only allows local payment methods, so unless you have a friend it'll be impossible to pay once you leave KZ for good. As such think in advance, and load money that'll last your trip while you are in Kazakhstan. Choose the наличными через терминалы (cash via terminals) option to load money as you can load the money in person at these sort of ATM-like things all over the country. Here you can add whatever amount is sufficient to last the trip. The tolls are ridiculously cheap though and we only racked up a balance of <1,000 Tenge traversing the entire country, so err on the side of safety and I'm sure if you add 3,000 Tenge / $6, that'll be plenty.
5. Once you've added the money, you'll see the amount on your Qiwi wallet and just go back to the screen that allows you to transfer this money to a license plate of your choice. You can then go back to Kaztoll and confirm that it registered the amount, and you can keep checking as you drive.

As for penalties for not paying, sorry but don't have any information on this. We did technically exit the country into Russia while we had an active balance, so that is a clue that maybe they don't care? However, it was during the 7 day leniency period, so in the end who knows - all said though, my money is on that it doesn't really matter. This is a country where the police have highly modernized equipment to catch people speeding, all of which gets put in their cars' computer systems automatically, but then they still end up soliciting bribes and letting you go, so guess you just gotta roll with the flow haha.

Another interesting caveat is that it seems possible to clear your balance when entering the Almaty area via the toll booths there. We had racked up a balance of 300 Tenge going to the Chinese border and back, and as we returned to Almaty we came across a toll booth there which made us pay off the balance in order for us to pass the barrier. When we got home, we checked the Kaztoll balance and it was wiped clear back to zero. Now this won't help leaving the country perhaps, but it was an interesting thing we noticed.

[Lagerfeld]

Go to https://kaztoll.kz/

There is an input field on the left side where you enter your plate number. Then you press the button right to the input field ("Balance").
After a while, I get the info that I have a negative balance of 5030 Tenge

Does that work for you?

Yes, it did work for me very well.


So I think I've a plus of 3.130 Tenge ? I didn't know this. Now I'm happy.
I saw a message: Ваш Баланс: 3130 тг.