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Tajikistan e-visa: payment failed, application got stuck, ...

Posted: Tue Mar 26, 2019 7:17 pm
by murg
Hi there,

Last sunday I applied for the evisa.

Everything went well, but when I wanted to pay the connection broke down.... Something Like ' Website not trustworthy' was displayed.

This happened before my Credit Card information was entered.

I received a confirmation Email that I can pay using the 'manage your application'' menu.

Cannot find a payment function there :?:

I used the contact Button & described my issue.
No reaction :!:

:arrow: I mailed.... this is the result:

The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [visa.mfa.tj 91.218.160.98: timed out]

Anybody out there with an idea how to solve this?

This is the last visa missing for our roadtrip..... It's crucial!

Thanks
Dave

Re: Tadjikistan evisa payment failed

Posted: Wed Mar 27, 2019 4:49 am
by Sebpix
I have a similar problem at the moment. It says payment is being processed, but my bank says they didn't receive anything. I also tried to write to those emails, but got the same response... We're in Osh and want to drive further to the Pamir... Anyone ideas?

Re: Tadjikistan evisa payment failed

Posted: Wed Mar 27, 2019 6:36 am
by steven
2 options:

1) Go back to Bishkek and get a visa in the embassy
2) Pay 20$ extra and Ivisa does it for you https://www.ivisa.com/tajikistan-visa?u ... ravanistan

Re: Tadjikistan evisa payment failed

Posted: Wed Mar 27, 2019 7:11 am
by murg
steven wrote:....
2) Pay 20$ extra and Ivisa does it for you https://www.ivisa.com/tajikistan-visa?u ... ravanistan
Hi Steven,

I wonder if this will work for me too?

I tried to apply a second time.... New application is not accepted as my passport is already used in the initial application!

:arrow: Any idea how to get in touch with the evisa system (seems to be difficult,see initial post).

Any help is welcome!

Re: Tadjikistan evisa payment failed

Posted: Wed Mar 27, 2019 7:36 am
by Sebpix
Thanks so much Steven,
I applied via the IVisa Site. Keep you updated if this works.

Re: Tadjikistan evisa payment failed

Posted: Wed Mar 27, 2019 11:30 am
by Sebpix
Sebpix wrote:Thanks so much Steven,
I applied via the IVisa Site. Keep you updated if this works.
They can't help us either, because we first need to cancel our EVisa application. But this is impossible, because they don't respond. So stuck again. The Embassy will have the same problem i believe?
I also receive this message in response to writing the Contact Emails on the forum and Webseite
murg wrote: The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [visa.mfa.tj 91.218.160.98: timed out]

Re: Tadjikistan evisa payment failed

Posted: Wed Mar 27, 2019 12:26 pm
by murg
Sebpix wrote: They can't help us either, because we first need to cancel our EVisa application. But this is impossible, because they don't respond. So stuck again. The Embassy will have the same problem i believe?
I've just been in touch with the Embassy in Berlin.
Altough they have nothing to do with the e-visa System they gave me an e-mail address in the ministry in Tajikistan.

I will try to send an e-mail there, IF it works I'll send you the Email.

EDIT .... Email faulty, probably a spelling mistake. Will try to figure it Out.

Re: Tadjikistan evisa payment failed

Posted: Fri Mar 29, 2019 7:49 am
by murg
Hi there,

I just wanted to inform everyone how you can solve troubles with e-visa application.

The e-visa service ist not linked to the Embassies but run by the ministry of foreign affairs in Dushanbe.

Nevertheless, at least the Embassy in Berlin, ist very helpful.

I encountered payment troubles.

I phoned the consular department.
They gave me an Email in the MFA / Dushanbe anderen their own Email.
They forward your Email tobthe MFA.

My issues where solved within 4 days.

Re: Tadjikistan evisa payment failed

Posted: Thu May 23, 2019 4:56 am
by Kasia&Victor
murg wrote: They gave me an Email in the MFA / Dushanbe anderen their own Email.
They forward your Email tobthe MFA.

My issues where solved within 4 days.
Can you please share this email? I have just tried to make a payment. Went smooth with my husband (the same card), but mine got stuck. The applications says "payment in progress", but my bank didn't receive any payment request. I sent an email to [email protected] and [email protected] to delete my application so that I can start a new one, but no answer so far.

Thanks in advance!

Re: Tajikistan evisa payment failed

Posted: Thu May 23, 2019 6:26 pm
by murg
Dropped you a PM