Due to the upcoming European games the old Seaport is under construction and the office to buy the tickets (kassa) has been moved to a different part of town (and will be probably be moved again, but who knows) and when you are on your own speaking no word of Russian it can be rather difficult to get any information about the ferry at all.
How to get information:
-get help from an Azeri/Russian speaker. People there are really helpful, just contact anybody from Couchsurfing and the person will be glad to help you and will be a really good friend during your time in the city
-let your new friend call the lady selling the tickets. Her name is Amina (+994 50 420 09 05) and she will probably tell you to call her every day for an update at 11 in the morning. At the moment one ticket is 110 Dollars
-in case she stops working there or changes her number, take your Azeri friend to the old Seaport (Bakı Dəniz Vağzalı), the workers there have all the contact information you need
Once you know there is a ferry going you should leave immediately to buy a ticket (unless Amina tells you otherwise-leave at least one hour before the time she gave you), traffic might be bad.
How to get to the new office:
-go again to the old Seaport. In the front of this building take the bus 175 or 46 or 2 or 19
-tell the driver to drop you off before the station of Nagila Cafe, near Prichal. He should stop at a blue
sign at the beginning of a road leading towards the sea
-follow this road until you get to a big iron gate with anchors. The office is in the house on the right side before the gate, behind an old, grey door
The place where the ferry is leaving has been transferred to the International Sea Trade Port in Alat, which is about 80 km in the opposite direction.
How to get there:
-catch a bus out towards the Bibi-Heybat mosque and watch out for an elongated roundabout with lots of buses parked up on the other side of the road
-change buses there and take the 195 to Alat
-in Alat there should be buses going to the port (or in worst case a taxi-it is only a short distance)
Before you board the ferry make sure to buy water, food and toilet paper. There is food on the ferry, but its kind of expensive (Baku prices....they only take Manat). Also bring your sleeping bag, its getting really cold at night and the cabin is not the cleanest place on earth
The ride takes about 30 hours plus 2 hours custom. Should you arrive (like us) in the middle of the night, there are no taxis or buses going, in the city there is no Hostel or Couchsurfing and the Hotels are terrible overpriced...let the adventure beginn! Just one advice: don't camp in Kazhakstan in the winter at the side of the road